Privacy Policy

Transparent Data Practices

We believe privacy is a fundamental right. Here's how we protect your data and respect your privacy.

Our Privacy Commitment

At Gently, we're committed to transparency about how we collect, use, and protect your information. Our privacy practices are designed with your rights at the center.

Last updated: February 2025
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No Data Selling

We never sell your personal data or share it with third parties for marketing purposes.

User Control

You maintain control over your data with easy access to privacy settings and data export options.

Minimal Cookies

We use only essential cookies by default and allow you to opt-in to others.

Global Compliance

We adhere to GDPR, CCPA, and other privacy regulations worldwide.

Your Privacy Rights

  • Right to Access

    You can request a copy of all personal data we have about you. We'll provide this in a structured, machine-readable format.

  • Right to Rectification

    If your information is incorrect or incomplete, you can request that we update it at any time.

  • Right to Erasure

    You can request that we delete your personal data, and we will do so unless we have a legal obligation to retain it.

  • Right to Object

    You can object to our processing of your personal data for marketing or other purposes based on legitimate interests.

  • Right to Data Portability

    You can export your data to transfer to another service provider at any time with no additional fees.

  • Right to Lodge Complaints

    You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

How We Process Your Data

Isolated Processing

All data processing happens within our secure infrastructure. Your data is never sent to external LLM providers or third-party AI services, ensuring maximum privacy and control.

Automatic Anonymization

We automatically detect and anonymize personal identifiers before processing. This ensures that even within our systems, personal information remains protected and private.

Data Retention

We only keep your data for as long as necessary to provide our services or comply with legal obligations. You can request deletion of your data at any time through your account settings.

Have Privacy Questions?

Our dedicated Privacy Team is available to address any concerns or questions you might have about our privacy practices.